First contact
You write, call or walk in. We ask three questions: what room, what's it replacing, and roughly when do you need it.
What can change
Almost everything. Within structural limits.
Customization is not a marketing word here. About a third of our annual orders are pieces we have never built before; another half are catalogue shapes modified beyond easy recognition. Below is what we typically vary at no extra design charge.
- Dimensions. Length, width, seat depth, back height. Sized to your room and to the bodies that will use it.
- Timber. Walnut, white oak, chengal, merbau, plus seasonal availability of other species.
- Finish. Hard-wax oil, water-based lacquer, traditional French polish. Five standard tones plus colour-matched on request.
- Upholstery. Eight standard fabrics, twenty-six on request. Leather (semi-aniline), linen, boucle, performance weave.
- Hardware. Visible joinery vs. hidden, brass vs. blackened steel, exposed-screw vs. plugged.
- Configuration. Modular, sectional, with-or-without drawers, with-or-without arms.
